Usability Study of Railroad 12306 Love Edition Application Based on User Experience

Abstract

There are many problems with the age-appropriate design of the existing application (APP) interface. The author improves the design of the Railroad 12306 Love Edition APP, and proposes an improved design and output on the basis of the original. Using theoretical comparative analysis and usability analysis, the usability problems of Railroad 12306 Love Edition APP are derived, the priority of user needs is derived through card classification method, and the usability evaluation of the output design results is finally conducted. Based on the original design, the design results were output through analysis methods, and the final design was optimized for the station big screen and online ticket booking of the Railroad 12306 Love APP. This approach improves the efficiency of use by older adults, reduces error rates, and improves subjective satisfaction with APP use. It provides new reference cases and reference ideas for other APP interfaces to adapt to aging transformation.