Research on the information technology service for the aged library users

Huang Yan
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Abstract

Among the users of public library, the elderly readers have become the vulnerable group in the information service of Public Library due to their physiological and psychological problems. Taking Tai'an public library as an example, this paper uses the method of questionnaire survey and actual interview to carry out the relevant research on information service, and holds that the information service of elderly users should be fully considered when purchasing digital resources. The library should consider the needs of the elderly readers, provide a comfortable environment for the elderly readers, change the concept of librarians, start with details to serve the elderly users, improve the cultivation of the information literacy of the elderly readers, and strengthen the investment in infrastructure for the elderly.
图书馆老年用户信息技术服务研究
在公共图书馆的用户中,老年读者由于生理和心理上的问题,成为公共图书馆信息服务中的弱势群体。本文以泰安公共图书馆为例,采用问卷调查和实际访谈相结合的方法对信息服务进行了相关研究,认为在购买数字资源时应充分考虑老年用户的信息服务。图书馆应考虑老年读者的需求,为老年读者提供舒适的环境,转变图书馆员的观念,从细节入手为老年用户服务,提高老年读者信息素养的培养,加强对老年基础设施的投入。
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