TECHNOLOGY OF AUTOMATED CONSTRUCTION OF A BUSINESS PROCESS PROTOTYPE MODEL BASED ON PRE-PROCESSING OF EVENT LOGS

Abstract

subject of the study are the processes of building models of prototypes of business processes "AS–IS", reflecting the current activities of the enterprise. To build the "AS–IS" model, event logs are used, which contain a record of operations with timestamps implemented during the operation of the enterprise. Construction of the process model "AS–IS" in the use of logs is performed by means of intellectual analysis of processes. The resulting model of the prototype of the business process has the form of a graph showing all known from the log of events of its implementation. The aim of the work is to increase the efficiency of process control implementation by developing the technology of building prototype models of the process "AS–IS" in the conditions of disordered business processes and erroneous input data. To achieve this goal, the article solves the following tasks: development of technology for modeling business process prototypes; experimental verification of technology. The following results were obtained. The technology of automated prototyping of business process models "AS–IS" has been developed, which includes the stages of structuring event logs in a process-oriented form and further construction of business process models by methods of intellectual analysis of processes. The developed technology allows to obtain a graph model of a business process prototype, which is used in the implementation of process management within the first and second levels of process maturity. On the basis of the received model "AS–IS" the improved process model "TO–BE" is formed. The experimental test showed that the developed technology provides the construction of a process-oriented log and the subsequent formation of a prototype model of a business process that reflects the current activities of the enterprise.