Impact of Quality of Online Education on Student’s Satisfaction Level: A Study during Pandemic

Abstract

This study was conducted to check the impact of quality of online education during a worldwide pandemic on satisfaction level of students. The total sample size of this study was 212. Through the use of purposive sampling technique, the participants were chosen from different departments of The Islamia University of Bahawalpur. Cross-sectional survey research design is included in the present study. Students’ Perceptions of E-learning Questionnaire and Student Satisfaction with Online Learning were the two questionnaires used for collecting data. Using descriptive statistics, t-test, ANOVA, Bivariate Correlation, and Regression Analysis, the results were examined. Online education was significantly negatively associated with student satisfaction, indicated the findings of this analysis. The sample of the study was restricted to students only. Further, in order to broad the scope of the study it is suggested to expand the present research on other universities students from all over Punjab.