STATE AND FEATURES OF E-GOVERNMENT DEVELOPMENT IN THE WORLD

Abstract

Objective. The objective of the article is the analysis of the state and features of e-government development in the world in 2010-2020. Methods. The following methods and techniques of cognition are used in the research process: theoretical generalization and comparison, analysis and synthesis, induction and deduction, grouping. Results. According to the results of the study, it is substantiated that the most representative and authoritative among the indicators that allow to assess the level of development of e-government is the indicator of EGDI; this indicator is calculated on the basis of three complex indicators: the volume and quality of online services, the development of online services (OSI), the state of development of telecommunications infrastructure (TII), human capital (HCI); the EGDI value varies from 0 to 1, where 0 is the minimum value, and 1 is the maximum one. Countries of the world are differentiated according to the value of EGDI into four groups: countries with a very high and high level of e-government development, countries with medium and low level of e-government development. It is established that in 2010-2020: the level of development of e-government in the world increased (if in 2010 the average EGDI in the world was 0,45, in 2020 it was 0,6); there were significant country and macro-regional asymmetries and disparities in the development of e-government. It is substantiated that the undisputed leader among macro-regions in terms of development and speed of transformations aimed at the development of e-government was Europe, the outsider was Africa; the most significant success in the development of e-government in the world was achieved in ensuring the development of human capital, the least — in ensuring the development of telecommunications infrastructure, although the most dynamic transformations in macro-regions were in this direction. Among the countries with the greatest success in the development of e-government were Denmark, the Republic of Korea, Australia, the United Kingdom, the United States and the Netherlands; the smallest — Eritrea, CAR, Chad, Niger, Guinea-Bissau.