I've got 99 problems, but vibration ain't one: a survey of smartphone users' concerns

Security and Privacy in Smartphones and Mobile Devices Pub Date : 2012-10-19 DOI:10.1145/2381934.2381943

A. Felt, Serge Egelman, D. Wagner

{"title":"I've got 99 problems, but vibration ain't one: a survey of smartphone users' concerns","authors":"A. Felt, Serge Egelman, D. Wagner","doi":"10.1145/2381934.2381943","DOIUrl":null,"url":null,"abstract":"Smartphone operating systems warn users when third-party applications try to access sensitive functions or data. However, all of the major smartphone platforms warn users about different application actions. To our knowledge, their selection of warnings was not grounded in user research; past research on mobile privacy has focused exclusively on the risks pertained to sharing location. To expand the scope of smartphone security and privacy research, we surveyed 3,115 smartphone users about 99 risks associated with 54 smartphone privileges. We asked participants to rate how upset they would be if given risks occurred and used this data to rank risks by levels of user concern. We then asked 41 smartphone users to discuss the risks in their own words; their responses confirmed that people find the lowest-ranked risks merely annoying but might seek legal or financial retribution for the highest-ranked risks. In order to determine the relative frequency of risks, we also surveyed the 3,115 users about experiences with \"misbehaving\" applications. Our ranking and frequency data can be used to guide the selection of warnings on smartphone platforms.","PeriodicalId":213305,"journal":{"name":"Security and Privacy in Smartphones and Mobile Devices","volume":"30 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2012-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"293","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Security and Privacy in Smartphones and Mobile Devices","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2381934.2381943","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 293

Abstract

Smartphone operating systems warn users when third-party applications try to access sensitive functions or data. However, all of the major smartphone platforms warn users about different application actions. To our knowledge, their selection of warnings was not grounded in user research; past research on mobile privacy has focused exclusively on the risks pertained to sharing location. To expand the scope of smartphone security and privacy research, we surveyed 3,115 smartphone users about 99 risks associated with 54 smartphone privileges. We asked participants to rate how upset they would be if given risks occurred and used this data to rank risks by levels of user concern. We then asked 41 smartphone users to discuss the risks in their own words; their responses confirmed that people find the lowest-ranked risks merely annoying but might seek legal or financial retribution for the highest-ranked risks. In order to determine the relative frequency of risks, we also surveyed the 3,115 users about experiences with "misbehaving" applications. Our ranking and frequency data can be used to guide the selection of warnings on smartphone platforms.

查看原文本刊更多论文

我发现了99个问题，但震动不是其中之一:一项关于智能手机用户担忧的调查

当第三方应用程序试图访问敏感功能或数据时，智能手机操作系统会向用户发出警告。然而，所有主要的智能手机平台都会警告用户不同的应用程序操作。据我们所知，他们对警告的选择并没有基于用户研究;过去对移动隐私的研究只关注与共享位置相关的风险。为了扩大智能手机安全和隐私研究的范围，我们调查了3115名智能手机用户，了解了与54种智能手机特权相关的99种风险。我们要求参与者评估如果给定的风险发生，他们会有多不安，并使用这些数据根据用户关注的程度对风险进行排名。然后，我们让41名智能手机用户用他们自己的话来讨论风险;他们的回答证实，人们认为排名最低的风险只是令人讨厌，但可能会对排名最高的风险寻求法律或经济报复。为了确定风险的相对频率，我们还调查了3,115名用户对“行为不端的”应用程序的体验。我们的排名和频率数据可以用来指导智能手机平台上的警告选择。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Security and Privacy in Smartphones and Mobile Devices

自引率

0.00%

发文量