Analysis of the Use of INTRANET LAN Innovation in Puslatbang KHAN

Abstract

The National Institute of Public Administration (NIPA) has launched the innovation of Intranet LAN in the early 2020. This innovation is an application that could be accessed by smartphone and computer. The Intranet LAN application has been used by the employees of NIPA as a presence tool during the pandemic of Covid-19. The application provides features which could be used by the employees to report their daily health, to track their locations and to input their work activities. As a part of NIPA’s work unit, Puslatbang KHAN also uses the Intranet LAN to monitor employee’s health and work activities. This research aims to analyze the use of Intranet LAN innovation in Puslatbang KHAN. The analysis was conducted based on a model from Delone-McLeane and Iivari with variables such as system quality, information quality, service quality and application impact. By using quantitative method with multiple linear regression, it can be concluded that the variables of system quality and service quality have an effect on the variable of application impact, while the variable of information quality has no effect on the variable of application impact. However, all of those variables have given an effect simultaneously on the application impact. Keywords—Delone-McLeane and Iivari, Covid-19, online presence, multiple linear regression