A dimensional model of service design toward utilizing public transportation open data

Abstract

Public transportation open data is increasingly available to leverage third-party value-added applications to improve transport experience. Despite of increase of open data, service design methodologies are under-explored. Ad hoc service design leads to under-utilization of available open data. The author presents a dimensional model of service design of public transportation open data. Then the author presents a layered software framework to accommodate the proposed model. Finally, the author presents examples of new services derived from the dimensional guidance.