Digital Transformation of the Classroom: Impact of Leveraging Artificial Intelligence (AI) and IoT in the Education Sector

Abstract

The speed at which transformation and changes occur across all sectors is unanticipated yet overwhelming. Many sectors, including the education sector, have been turned upside down from what they had been a decade earlier. Digitalisation has profoundly impacted our work, education, and social lives and has brought tremendous changes in how we educate and get educated. There has been a remarkable change in how the education sector has evolved – from the location of academies to the methods used in education delivery. This paper aims to study the impact of digital transformation in the secondary and tertiary education sectors by leveraging various artificial intelligence (AI) and available IoT tools. A focus group discussion was conducted amongst academicians from the management domain to understand their perspectives on the growth of the education sector with the help of technology. The key findings of this paper are that bringing digital transformation into the classroom is incredibly beneficial as it improves affordability and access to education for the learners while ushering in the feasibility and sustainability of education delivery for the providers. The study proposes suggestions to improve the education delivery process using digital initiatives.