The Impact of Information Technology on Organizational Performance of Nigerian Immigration Service, Kebbi State Command

Abstract

This study investigated the impact of information technology on organizational performance of NigeriaImmigration Service (NIS) Kebbi State Command. To achieve the objectives of the study, the primary data wascollected through the use of questionnaires. The population used for this research comprises of the entire personnelof NIS Kebbi State Command (465) while Krejcie and Morgan 1970 table was used to select the sample size of214 personnel for the purpose of this study. The 214 questionnaires were administered for data collection. Fromthe results obtained it is revealed that there is a positive relationship between the information technology andorganizational performance; it also shows that information technology has significant effect on organizationalperformance. The study revealed that there are IT devices available for the personnel of NIS Kebbi State Commandto discharge their statutory duties efficiently. The study revealed that the use of IT contributed to increase in revenuegeneration, helped provide the up-to-date technology in computers, and improved the data collection process andreporting by the NIS personnel. This helped in making decision making process faster, improved the operationalefficiency and productivity of the personnel, facilitated better communication in service delivery, helped securedthe information and helped improved the performance of organization. Which means that there is significantrelationship between the Information technologies with the organizational performance of the staff of immigrationservice in Kebbi state offices.