The Nexus of Covid-19 Pandemic and Behavioral Intention in Using Mobile Banking among Students

Abstract

The Covid-19 pandemic conditions has accelerated the use of digital applications due to the situation of people's movements being limited by work from home, school form home, as well as restrictions on social, community and religious activities. The purpose of the study was to see the effect of the UTAUT2 Model on the behavioral intention of adopting mobile banking with the addition of the covid-19 pandemic variable among private students in Jakarta. Data processing using multiple regression with SPSS 26.0 application. The COVID-19 pandemic has had a significant influence along with the Utaut2 Model on the behavioral intention of adopting the use of mobile banking among private students in DKI JAKARTA. Three factors that have been shown to have a significant positive influence are hedonic motivation, habits and the COVID-19 pandemic.