Knowledge management system for supporting organizational management and sustainable development: A case study of a research group in a university

Abstract

Knowledge management system (KMS) plays a crucial role as a knowledge repository to support organizational management and sustainable development. Based on the previous study which demonstrated the success of balanced scorecard (BSC) implementation for quality assurance in educational management, this paper aims to propose a framework for the same case study which is a research group within a department in a university by implementing KMS based on BSC notion in order to improve the knowledge sharing and learning environment for sustainable development. It reveals the proposed methodology in which the KMS initially implemented for improvement in the corporation sector accelerates educational management and supports knowledge sharing and learning environment for long-term improvement.