DESIGN CONSIDERATIONS FOR HOMECARE PRODUCTS: TOWARDS THE DIGITAL HEALTHCARE TRANSITION

Martina Frausin, Alessia Buffagni
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Abstract

Digital Healthcare is one of the goals of the Digital Transition. It includes the digitalisation of healthcare and the implementation of a widespread capillary network in which the patient's home becomes the core of care (telemedicine, de-hospitalization). However, the challenge lies in making this transformation – and so the new domestic medical devices – patient-friendly, easily accessible, and acceptable. Shifting some medical and care practices to the patient’s home requires redesigning medical devices to fulfil the broad needs of patients, family members and carers – as well as medical personnel, who monitor the patient remotely. This paper introduces some design considerations for the development of homecare products (telemedical devices to be used independently by users in their home environment). It opens by laying out the context from which these considerations were drawn (an educational experience: a full-semester workshop within the master’s degree in Product Design at the University Iuav of Venice, Italy) and then presents five design principles: simplicity of use, aesthetics and likeability, discretion, camouflaging, recreational (which are listed as fundamental and integrative principles of health product design) along with, where needed, references to a selection of student projects. The purpose of this paper is to emphasise that while designing healthcare devices the same attention paid to the technical function and its accuracy should also be paid to these five design principles because translating them into formal and functional aspects of the product will contribute to the final acceptance and adoption of the system by the user, hence to its success and effectiveness. Ultimately, promoting the digital health transition, the spread of telemedicine, and de-hospitalization. Finally, the article encourages the scientific community to identify new design principles in a field that needs design intervention more than ever before.
家庭护理产品的设计考虑:迈向数字医疗转型
数字化医疗是数字化转型的目标之一。它包括医疗保健的数字化和广泛的毛细血管网络的实施,其中患者的家成为护理的核心(远程医疗,非住院治疗)。然而,挑战在于如何使这种转变——从而使新的国内医疗设备——对患者友好、易于获取和可接受。将一些医疗和护理实践转移到患者家中需要重新设计医疗设备,以满足患者、家庭成员和护理人员以及远程监测患者的医务人员的广泛需求。本文介绍了开发家庭护理产品(用户在家庭环境中独立使用的远程医疗设备)的一些设计考虑。它首先列出了这些考虑的背景(一次教育经历:意大利威尼斯大学产品设计硕士学位的一个完整学期的研讨会),然后提出了五个设计原则:使用简单、美观、可爱、自由、伪装、休闲(这些被列为健康产品设计的基本和综合原则),并在需要时参考学生项目的选择。本文的目的是强调,在设计医疗保健设备时,同样要注意技术功能及其准确性,也要注意这五个设计原则,因为将它们转化为产品的形式和功能方面将有助于用户最终接受和采用系统,从而促进其成功和有效性。最终,促进数字医疗转型、远程医疗的普及和非住院治疗。最后,本文鼓励科学界在一个比以往任何时候都更需要设计干预的领域中确定新的设计原则。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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