Evaluation of the Effectiveness of E-Governance and E-Democracy in Ukraine

Abstract

Today, in Ukraine, as part of the administrative reform, active reforms are being implemented to improve the efficiency of the provision of state public services, including their regulation, standardization, etc. An important factor in the effective provision of public services in the modern world is the use of information and communication technologies in general and e-government in particular2. E-government technologies are used in most countries of the world, but clear criteria for evaluating their effectiveness have not yet been developed. Of great importance is the assessment of the dynamics of the movement towards electronic management and the effectiveness of the implementation of projects for its formation. Such an analysis will allow us to answer the question whether the results correspond to the goals of such management; whether budget funds were used with due efficiency. The problem of evaluating the effectiveness and development of e-governance and e-democracy was studied by Ukrainian scientists