Internet Government Service in the Context of Agency Reform:Application for the Ministry of Natural Resources

Abstract

This paper maintains that against the backdrop of rapidly developing information technology, the deepening reform of China's institutions and administrative system, and progress in constructing a service-oriented government, Internet government service has become a breakthrough and rallying point for the current governmental reform. Internet government service and China's agency reform share consistent goals and are mutually reinforcing. The newly established Ministry of Natural Resources (MNR), where the latest agency reform occurred, was studied to analyse management requirements of Internet government service. The technological model, underlying mechanism, key measures and achievements are described. Real-life cases are provided to illustrate the series of technological routes and mechanism support after breaking information barriers, thereby advancing the realisation of innovations in government service models.