Employment Need vs. Capacity

Abstract

The objectives of a local audit were to assess whether the local employment services agency had developed and implemented sufficient internal controls to provide efficient and effective management of the District's 12 employment programs. The audit found that the employment agency did not establish written performance criteria for its employment programs or provide adequate oversight of its programs and that, without performance criteria, the agency could not accurately measure the quality and effectiveness of training services or gauge whether programs were effective or whether program objectives had been met. Further, from 2009-2017, the employment agency experienced sustained performance issues resulting in an “at-risk” designation by Department of Labor. Negative audit reports from both local and federal auditors suggested that CSOSA clients referred to the District's employment programs would have been unlikely to have received employment services.