Employee satisfaction within the context of an organization’s development – study results

Abstract

Purpose: The main objective of the study was to assess employee satisfaction at the University of Technology and Life Sciences in Bydgoszcz. Specific objectives included areas of employee satisfaction, with regard to the assessment of the opportunities for professional development, job motivation and satisfaction, the opinions on the changes necessary to be undertaken at the University to improve job satisfaction. Design/methodology/approach: The evaluation study was conducted using a survey questionnaire, which was distributed to the employees by the means of an electronic questionnaire via the Limesurvey system, a traditional paper questionnaire, available at the University's lodges, and in a downloadable version available via the INTRA network. Findings: The study showed that the respondents are satisfied, among others, with their professional development at the university, the possibility of using their abilities or competences, and their achievements. Practical implications: The study also showed that the respondents are satisfied with the opportunity to acquire knowledge, new skills and self-fulfillment. In this group of questions, the university employees surveyed rate employment stability the lowest. For 22.32% of the respondents it is insufficient while for 22.03% it is sufficient. Originality/value Satisfaction testing is a useful tool for streamlining organization and increasing employee satisfaction.