OUTSOURCING SERVICES IN THE AUTOMOTIVE SECTOR – MARKET OVERVIEW

Abstract

Constantly growing and restrictive requirements of the automotive industry make the ability to react quickly to the customer's needs become very important in the operations of enterprises. Concentrating the company around the final units of the production chain, i.e. customers / buyers, requires constant improvement, and thus enforces changes and reindustrialisation / reorientation in the way businesses operate. The concept of using external companies' services is also a response to the growing market requirements. on order, which indicates the need to compete with the level and quality of service, and above all, increasing competitiveness in terms of efficiency in satisfying the needs of customers. The solution enabling obtaining the required flexibility is the outsourcing of services in the company, consisting, for example, in the implementation of activities related to sorting the product, its assembly, but also quality control, or internal logistics. The paper discusses the market of outsourcing services in the automotive industry and presents the main benefits and threats resulting from the operation of outsourcing companies and the implementation of outsourcing concepts in industry companies. Attention was also paid to the causes of separation of some processes in the automotive industry's production sector, and the analysis and identification of accepted production strategies by automotive sector companies based on the model of flexible production and lean manufacturing.