Towards improving the subjective quality evaluation of human computer interfaces using a questionnaire tool

2013 International Conference on Advanced Logistics and Transport Pub Date : 2013-05-29 DOI:10.1109/ICADLT.2013.6568472

Ahlem Assila, H. Ezzedine, K. M. de Oliveira, M. Bouhlel

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引用次数: 3

Abstract

The quality evaluation topic of human computer interfaces is increasingly attracting researchers' attention in the information system community. The quality subjective assessment of the interactive systems interfaces using the advanced technology is an important issue which merits attention from researchers. In order to increase the overall satisfaction of users, questionnaire tool is used as one of the main techniques dedicated to aid evaluators to measure users' perceived qualities. The purpose of this paper is to enhance the quality subjective assessment by defining a conceptual specification for a new automatic questionnaire generating tool able to collect, analyze and criticize the users' views. The developed questionnaire tool will be used in the context of evaluation of traffic supervision system in Valenciennes (France). The main contribution is to propose a web generation questionnaire environment to provide a subjective evaluation for the interactive systems interfaces. It includes the proposed questionnaire model and describes the applied subjective evaluation process based on ISO 14598 norms.

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利用问卷调查工具改进人机界面的主观质量评价

在信息系统界，人机界面的质量评价问题日益受到研究者的关注。采用先进技术的交互系统界面的质量主观评价是一个值得关注的重要问题。为了提高用户的整体满意度，问卷调查工具被用作帮助评估者测量用户感知品质的主要技术之一。本文的目的是通过定义一种新的能够收集、分析和批评用户观点的自动问卷生成工具的概念规范来增强质量主观评估。所开发的问卷调查工具将用于对法国瓦朗谢讷的交通监管系统进行评估。主要贡献是提出了一个web生成问卷环境，为交互式系统界面提供一个主观评价。它包括提出的问卷模型，并描述了基于ISO 14598规范的应用主观评价过程。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2013 International Conference on Advanced Logistics and Transport

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