A Comparative Study of Korean and U.S. Firms amid COVID-19 Supply Chain Disruptions: The Role of Relational Capital for Improving Ambidextrous Innovation and Firm Performance

International Academy of Global Business and Trade Pub Date : 2022-10-31 DOI:10.20294/jgbt.2022.18.5.77

A. Stephens, C. Robb, Minhyoung Kang

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引用次数: 1

Abstract

Purpose - Supply chain disruptions have plagued firms since the advent of COVID-19 lockdowns. As a result, supply chains remain unstable and dynamic. To better understand supply chain management during periods of disruption, this study compares the impact of relational capital on ambidextrous innovation and firm performance between Korean and U.S firms. Design/Methodology/Approach - This study includes a sample of 200 Korean firms and 227 U.S firms. PLS-SEM is the statistical tool utilized with MICOM multigroup analysis. Findings - Korean and U.S. firms were found to be different on three different pathways indicating that open innovation and investment in supplier relations improve supply chain disruption orientation, exploration innovation, and firm performance Research Implications - Relationship capital can significantly improve supply chain management, innovation, and firm performance. Exploitation innovation is better for enhancing supply chain management in the short-term amid interruptions.

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COVID-19供应链中断中韩国和美国企业的比较研究:关系资本在改善双灵巧创新和企业绩效中的作用

自2019冠状病毒病封锁以来，供应链中断一直困扰着企业。因此，供应链仍然是不稳定和动态的。为了更好地理解中断期间的供应链管理，本研究比较了韩国和美国公司之间关系资本对灵巧创新和公司绩效的影响。设计/方法/方法-本研究包括200家韩国公司和227家美国公司的样本。PLS-SEM是MICOM多组分析的统计工具。研究发现——韩国和美国企业在三条不同的路径上存在差异，这表明开放式创新和供应商关系投资改善了供应链中断导向、探索性创新和企业绩效。研究启示——关系资本可以显著改善供应链管理、创新和企业绩效。开发创新更有利于在中断的短期内加强供应链管理。

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International Academy of Global Business and Trade

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