IT Agility and Moroccan HEI’s Innovation Performance: The Moderating Role of IT Ambidexterity

Abstract

Universities are incubators of intellectual and technical innovators. The establishment of an innovative educational ecosystem in universities is therefore of strategic importance for national and international development. Though there have been numerous researches about the effects of information technology (IT) capabilities on HEI’s innovation performance, the majority of this works has been limited attention on the enabling effects of both IT agility and IT ambidexterity. Data were collected from 219 academic and administrative staff of Moroccan public universities. This study applies the structural equational modeling (SEM) technique to investigate the research model. The results indicate a very significant association between IT agility and innovation performance. In contrast, the results indicate a negative moderating role of IT ambidexterity. The implications of the study and future research directions are discussed at the end of the article.