The Impact of the Epidemic on E-commerce Industry

Abstract

Under the condition that the COVID-19 spread all over the world, the economy is affected negatively. The government published some policies to pretend people from the virus. At the same time, global commerce is affected. In this condition, e-commerce met its opportunity and risk. This paper contains some statistics and analyses to explain the development of e-commerce. During the related research, it is said that due to the spread of the virus, people tend to decrease their social activities and change their approach to shopping. When the demand for online shopping increases, people still worry about logistics delays, supply shortages, and food safety. The analysis of the environment includes policy, economy, society, and technology. Confronting with the virus, many countries published policies to face this epidemic and many companies tend to develop online shopping. Besides, people were more likely to purchase online with the development and spread of the mobile phone as well as the mobile payment. It is discovered that some factors, like advanced technology, free delivery, lower price, and reviews from other customers, can be used to explain people's activities. Eventually, some solutions are mentioned to solve problems. To solve the lack of commodities, the store owners tend to sell them in advance through live telecasts. Moreover, to reduce people's anxiety about the safety of frozen food, a mobile tracking system is supposed to be built up and companies' epidemic prevention situation can also be shown.