Analysis of the Supplier Relationship Management Function and Activities

Abstract

Abstract The main purpose of this article is to give an overview on the research conducted in the area of “supplier relationship management” in the industrial engineering field. To this overview, three main areas will be addressed. First, the evolution of the “supplier relationship management” function from being a technical knowledge broker across a business unit or organisation, to acting as a facilitator for the business’ strategic decision which need to be taken primarily within the supply chain management area. Second, how to set up a supply chain management governance system and what to consider for this system, in order to optimize the relevant activities and provide the expected supplier qualitative results. And finally, review on a set of tools and techniques for the supplier relationship management area, which, if implemented and used accordingly, can generate both short- and long-term benefits for its impacted stakeholders.