Ranking and Evaluation Risks of Human Error Factors in Uncertain and Imprecision Information

Abstract

Reasons for Human Error, the term risk is used to describe the many potential causes of human mistakes. Capabilities, organizational culture, job complexity, and environmental variables are just a few of the many aspects that fall under this category. Accidents, improvements in safety, and gains in productivity may all benefit from a better understanding of and approach to minimizing human error. This paper highlights the necessity for comprehensive methods and actions to limit the effect of human error by providing an overview of the primary human error components and their implications for risk management. Due to various criteria, the concept of multi-criteria decision-making (MCDM) is used to deal with various criteria. This paper used the MCDM tools to rank and evaluate the risks of human error factors. The DEMATEL method is a MCDM tool is used to compute the weights of these factors and rank the risks. The DEMATEL method is integrated with the neutrosophic set to deal with uncertain information. This paper used the single-valued neutrosophic set with three values (truth, indeterminacy, and falsity) values. The twenty risks are identified in this paper and ranked.