Professional burnout and experience in implementing lean manufacturing in medicine

Abstract

Using the methodology of psychological diagnostics of V.A. Vinokur «Attitude to work and professional burnout» and the original questionnaire «Lean competencies of a medical worker», the manifestations of professional burnout in medical workers of medical organizations in which lean manufacturing technologies were introduced were studied. The study for the first time established an inverse correlation between the severity of professional burnout and involvement in lean manufacturing in medical workers. Based on the results obtained, it is suggested that participation in project activities to improve processes in a medical organization can help reduce the severity of emotional exhaustion and work tension, as well as contribute to professional development and increase the self-esteem of medical workers.