A systemic description of service flows in Traditional Chinese Medicine

Abstract

Traditional Chinese Medicine can be viewed as a health promotion and healing system that has been practice, based on both philosophy and practical experience, for thousands of years. Although this medicine is crucial in the information of integrative medicine, lack of methodology and experience sharing mechanisms has impeded the development of this specific branch of medicine. This study adopts a systematic approach to describe service flows in Traditional Chinese Medicine. Following a literature review, specialist meetings and field observations are conducted to gather opinions from different perspectives. A conceptual framework was created to describe entities involved in service flows for Tradition Chinese Medicine and their inter-relationships. The framework can be used to clarify the abstract knowledge of this medicine which can contribute to the development of Traditional Chinese Medicine.