Contextual Inquiry

Abstract

Overview In this assignment you will use the contextual inquiry methodology to learn more about the work practices of your target customers. The interview data will help you to later perform a task analysis of your idea. Requirements 1. Interview at least three target customers (no CSE 440 classmates) using contextual inquiry. 2. Analyze new and existing tasks. Describe three tasks in moderate detail that participants will perform with your application. There should be one each of easy, moderate, and difficult tasks. Compare and contrast your tasks with any existing tasks. Remember tasks do not say how to carry out the activity. 3. Brainstorm and draw a few rough sketches of a few important screens your application will need. Deliverables You will submit two copies of a printed essay of no more than five pages of text in class (12 pt. Times font or equivalent – images are encouraged and free, thus not counting in the page limit). Your essay should follow the outline below and will be graded using the writing guidelines on the next page. 1. Title of project (come up with something short and catchy to capture the key idea) 2. Each team member's name and role. 3. Problem and solution overview (short, 1 paragraph) 4. Contextual inquiry customers (3/4 page) 5. Contextual inquiry results (1 and 1/4 pages) 6. Analysis of new and existing tasks (2 pages) Three tasks your application will support (one each of easy, moderate, difficult) 7. Additional sketches of important screens (not part of page limit)