Pleasure and Suffering at Work in the Technical Act: A Case Study From a Garment Factory in a Context of Technological Transformation

Intelligent Human Systems Integration (IHSI 2022) Integrating People and Intelligent Systems Pub Date : 1900-01-01 DOI:10.54941/ahfe100998

L. Cunha, D. Silva, Sarah Maggioli, Ana Correia de Barros

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Abstract

At a time when the transformation of human-machine relationships is instigated by technological advances, the redefinition of know-how, the relationships with the worker collective and the risks and impacts on health have been pushed aside by the emphasis given to technological potential. More than in technology itself, it is through the technical act that these relationships are embodied: a process developed through experience which is not neutral to its socio-technical and organizational context, generating both pleasure and suffering. Through the analysis of work activity, using observations, individual and auto-confrontation interviews, a case study was conducted in a garment factory. Results give insight into four different dimensions which define efficient technical acts: understanding the machine, relationship with others, a job well done and risks and impacts on health. The management of these work dimensions is done to pursue a balance (which is always fragile) between work demands and health preservation.

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技术行为中的快乐与痛苦:以技术转型背景下的服装厂为例

在技术进步促使人机关系转变的时候，由于对技术潜力的重视，对专有技术的重新定义、与工人集体的关系以及对健康的风险和影响都被搁置一边。不仅仅是技术本身，这些关系是通过技术行为体现出来的:一个通过与社会技术和组织背景不中立的经验发展起来的过程，产生快乐和痛苦。通过对工作活动的分析，采用观察法、个人访谈法和自动对抗访谈法，在一家服装厂进行了案例研究。研究结果揭示了定义高效技术行为的四个不同维度:对机器的理解、与他人的关系、工作的出色完成以及对健康的风险和影响。对这些工作方面的管理是为了在工作要求和健康保护之间寻求平衡(这种平衡总是脆弱的)。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Intelligent Human Systems Integration (IHSI 2022) Integrating People and Intelligent Systems

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