Usability testing in real context of use: the user-triggered usability testing

Abstract

In this description we shortly introduce the method for user-triggered usability testing for capturing user experiences which are critical to usability in real context of use. A dedicated device called UXblackbox has been implemented for a desktop computer environment. The device saves the time information on user-initiated triggers and captures the user interface context from the computer and records the critical events of use during the usability test session. This recording is analyzed by a usability expert in order to find usability issues. In the poster we will illustrate the method in general and explain the work on using the method with practical considerations.