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The Role of Green Practice as a Moderating Variable to Achieve Service Recovery Satisfaction

Proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2021, August 3, 2021, Malang, Indonesia Pub Date : 1900-01-01 DOI:10.4108/eai.3-8-2021.2315165
L. Pratomo, Dyah Astarini, D. Hidayat, Aslih Abnuri
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绿色实践作为实现服务恢复满意度的调节变量的作用
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Proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2021, August 3, 2021, Malang, Indonesia
Proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2021, August 3, 2021, Malang, Indonesia
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