Do digital information and communication technologies in social work practice increase the quality and effectiveness of work?

Abstract

The objective of this paper is to familiarize readers with the contemporary questions and issues of ICTs in social work practice in Hungary. Exploring the question includes the ethical dilemmas involved, as well as potential answers to the following questions: How often do professionals use IT tools during their work? What tools do they use? How do clients accept these? Do professionals think it is necessary to develop their IT competencies? In addition to a comprehensive descriptive analysis of the data, comparative analyses were also conducted according to age groups, place of living and specialty areas. The article was received: 21. 10. 2022., revised: 14. 11. 2022., accepted: 27. 12. 2022.