Evaluating the usability of nine Jordanian university websites

2012 International Conference on Communications and Information Technology (ICCIT) Pub Date : 2012-06-26 DOI:10.1109/ICCITECHNOL.2012.6285849

L. Hasan

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引用次数: 28

Abstract

This research evaluated the usability of educational websites. In particular, it focused on nine Jordanian university websites. Evaluation criteria for assessing the usability of educational websites were developed; these consisted of five categories: navigation, architecture / organisation, ease of use and communication, design and content. Then 237 students were asked to provide ratings for nine Jordanian university websites using the developed usability criteria and their categories. Students were also asked to report qualitatively what they liked and disliked regarding the design of the tested websites. The results provided detailed information for each tested website regarding their conformance with the developed usability criteria. The results showed that the majority of the students were satisfied with the usability of the Jordanian university websites. Specifically, the results showed that the students were satisfied with the content and navigation (ease of use) issues of the tested websites, but were dissatisfied with the design of the websites. Common and unique strengths and weaknesses related to design issues of the investigated websites were identified based on the quantitative results and the qualitative data obtained from the open-ended questions.

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评估九个约旦大学网站的可用性

本研究评估了教育网站的可用性。它特别关注了九所约旦大学的网站。制定了评估教育网站可用性的评价标准;这些包括五个类别:导航、架构/组织、易用性和沟通、设计和内容。然后，237名学生被要求使用开发的可用性标准及其类别为9个约旦大学网站打分。学生们还被要求定性地报告他们对测试网站设计的喜欢和不喜欢。结果提供了每个被测试网站的详细信息，说明它们是否符合开发的可用性标准。结果表明，大多数学生对约旦大学网站的可用性感到满意。具体来说，结果显示，学生对测试网站的内容和导航(易用性)问题感到满意，但对网站的设计不满意。根据从开放式问题中获得的定量结果和定性数据，确定了与被调查网站设计问题相关的共同和独特的优势和劣势。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2012 International Conference on Communications and Information Technology (ICCIT)

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