P. Gloor, Daniel Oster, K. Fischbach, Koji Ara, Robert J. Laubacher, Benjamin N. Waber
{"title":"Studying Microscopic Peer-to-Peer Communication Patterns","authors":"P. Gloor, Daniel Oster, K. Fischbach, Koji Ara, Robert J. Laubacher, Benjamin N. Waber","doi":"10.2139/ssrn.1097111","DOIUrl":null,"url":null,"abstract":"This paper describes first results of an ongoing research effort using real time data collected by social badges to correlate temporal changes in social interaction patterns with performance of individual actors and groups. Towards that goal we analyzed social interaction among a team of employees at a bank in Germany, and developed a set of interventions for more efficient collaboration. In particular, we were able to identify typical meeting patterns, and to distinguish between creative and high-executing knowledge work based on the interaction pattern.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2007-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"29","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Internal Communications & Organizational Behavior eJournal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2139/ssrn.1097111","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 29
Abstract
This paper describes first results of an ongoing research effort using real time data collected by social badges to correlate temporal changes in social interaction patterns with performance of individual actors and groups. Towards that goal we analyzed social interaction among a team of employees at a bank in Germany, and developed a set of interventions for more efficient collaboration. In particular, we were able to identify typical meeting patterns, and to distinguish between creative and high-executing knowledge work based on the interaction pattern.