Implementation predictors of formal information technology strategy

Abstract

The need for improved implementation of information technology (IT) strategy has been emphasised in both empirical and prescriptive research studies. In this study, the main research question is: "what content characteristics of formal IT strategy predict the extent of plan implementation?" Ten content characteristics of formal information technology strategy were identified from the research literature as potential implementation predictors. These, were descriptions of: i) resources needed for the implementation; ii) user involvement during the implementation; iii) analyses of the organisation; iv) anticipated changes in the external environment; v) solutions to potential resistance during the implementation; vi) information technology to be implemented; vii) projects' relevance to the business plan; viii) responsibility for the implementation; ix) management support for the implementation; and x) implementation issues clearly. The literature reviewed provides evidence that research and theory in the field of IT strategy implementation have moved beyond the early stages making a sample survey appropriate to meet concerns about generalisation of results. The survey was conducted in Norway in 1997.