Assessment of the University Vision, Goals, Mission and Program Objectives: A Management Protocol for Quality Assurance

Abstract

This study measured the level of awareness, understanding, acceptability, clarity and consistency by the Benquet State University’s personnel of the University, College and Department’s vision, goals, mission and objectives (VGMO). The study also determined the manner by which the VGMOs were disseminated. The results of the study showed that brochures are the most frequent manner of disseminated materials that display the University’s VGMOs, leading to higher levels of awareness of them. The level of awareness, understanding, acceptability, and consistency of the University’s VGMOs, the College’s goals and objectives and the Department’s program objectives were analog for both male and female personnel, but the clarity levels differed significantly. Faculty members, compared to non-faculty members, have higher levels of awareness, understanding, acceptability, clarity and consistency in their recognition of BSU’s VGMOs. Keywords: university vision, mission, goals, objectives, awareness, personnel