Effects of Interaction on E-Learning Satisfaction and Outcome: A Review of Empirical Research and Future Research Direction

Int. J. Inf. Syst. Soc. Chang. Pub Date : 2017-07-01 DOI:10.4018/IJISSC.2017070105

Sean B. Eom, Mohamed Ridda Laouar

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引用次数: 4

Abstract

Wehavereviewedseverale-learningempiricalresearchstudies thathaveinvestigatedtheeffects ofinteractiononsatisfactionandoutcomesofe-learning,publishedbetween2001and2010.Their conclusions seemed inconclusive, ranging from no relationships between interactions and two dependentvariables(satisfactionandlearningoutcomes)topositiverelationships.In-depthanalyses oftheseempiricalstudiesconductedbyexaminingdependentandindependentconstructsandtheir indicators, research methods, and participants’ characteristics. We conclude that the conflicting resultsareduetoprimarilydifferentdefinitionsofthedependentandindependentconstructsand their indicator variables, different research methods employed, and participant’s demographic characteristics.Inordertobuilde-learningtheoriesandacumulativeresearchtradition,itisnecessary to(1)definethedependent/independentconstructsandtheirindicators,(2)employcommonresearch methodology,and(3)testcommonlyacceptedcausalmodels.Further,wesuggestthefollowingthree recommendationtoguidethefutureresearch.Theyincludeusingonlydialogue,insteadofmixing dialogueandinteraction,conductinglearningtheory-basedholisticapproach,andpropertreatment ofcontextualvariables. KEywORDS Cumulative Tradition, Dependent Variables, Dialogue, Distance Learning, e-Learning, Empirical Research, Independent Variables, Interaction, Learning Outcomes, Research Methods, Satisfaction

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互动对网络学习满意度和结果的影响:实证研究综述及未来研究方向

Wehavereviewedseverale-learningempiricalresearchstudies thathaveinvestigatedtheeffects ofinteractiononsatisfactionandoutcomesofe-learning，publishedbetween2001and2010。Their结论似乎不确定，从“相互作用”和“两个”之间的“无关系”dependentvariables(satisfactionandlearningoutcomes)topositiverelationships。In-depthanalyses oftheseempiricalstudiesconductedbyexaminingdependentandindependentconstructsandtheir指标、研究方法、参与者特征。我们的结论是，相互矛盾的resultsareduetoprimarilydifferentdefinitionsofthedependentandindependentconstructsand他们的指标变量，不同的研究方法，以及参与者的人口学特征。Inordertobuilde-learningtheoriesandacumulativeresearchtradition，itisnecessary to (1)definethedependent/independentconstructsandtheirindicators， (2)employcommonresearch方法论，and(3)testcommonlyacceptedcausalmodels。Further，wesuggestthefollowingthree recommendationtoguidethefutureresearch。Theyincludeusingonlydialogue，insteadofmixing dialogueandinteraction，conductinglearningtheory-basedholisticapproach，andpropertreatment ofcontextualvariables。关键词:累积传统、因变量、对话、远程学习、电子学习、实证研究、自变量、互动、学习成果、研究方法、满意度

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Int. J. Inf. Syst. Soc. Chang.

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