Information Technologies and Management in the Bodies of Public Social Security Management

Petro Semyanchuk, O. Fedorchuk, Tetiana Fasolko
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Abstract

The essence, necessity and importance of public management of social security are substantiated in the article. It has been found that the active introduction of classical axioms and advanced practices of modern management, which were proved in the field of social policy of Ukraine, will qualitatively increase the level of social security, social protection and will provide an effective social insurance system. One of the new and effective directions in the management of social security is the «political network», which is quite capable to strength the quality parameters of public management of social software. Therefore, developing social and legal state will significantly increase the level of public confidence in public administration at all levels. Social problems in Ukraine have different causes and forms of manifestation. Their successful solution depends on many factors. That is why, public management of social security is expressed in its formation, development and functioning, depending on the circumstances, and should use such mechanisms as budget, credit, tax, program, administrative, organizational, legal and regular government orders. At the same time, it is important to exercise periodic control over the processes of solving social problems and social demands of the population of Ukraine. Such practice will allow to avoid a number of undesirable actions, and prevent illegal actions, anticipate existing obstacles and resolve complex issues in advance. Public management of social security should ensure high-quality informatization of the functioning of all departments, divisions and offices at the state, regional and local levels. The introduction of information technology will qualitatively improve the work of social workers and significantly increase the efficiency of their work. Creating a single electronic database including powerful software will allow to work out, to analyze, to search and organize capacious and complex arrays of information. The formation of registers and automation of work processes will save time for both employees and citizens who have applied to the social security body for help or advice. At the same time, cases of abuse and illegal actions in the social sphere of Ukraine are minimized. We should note that information technology in the public administration of social security is fully in line with the formation of a modern information society and digital economy.
公共社会保障管理机构中的信息技术与管理
文章论证了社会保障公共管理的本质、必要性和重要性。人们发现,积极采用在乌克兰社会政策领域得到证明的经典公理和现代管理的先进做法,将从质量上提高社会保障和社会保护的水平,并将提供有效的社会保险制度。社会保障管理的一个新的和有效的方向是“政治网络”,它很有能力加强社会软件公共管理的质量参数。因此,发展社会法治国家将显著提高公众对各级公共行政的信心水平。乌克兰的社会问题有不同的成因和表现形式。他们成功的解决方案取决于许多因素。这就是为什么,社会保障的公共管理表现在其形成、发展和运作,视情况而定,并应利用诸如预算、信贷、税收、方案、行政、组织、法律和定期政府命令等机制。与此同时,重要的是对解决乌克兰人民的社会问题和社会需求的进程进行定期控制。这种做法可以避免一些不良行为,防止非法行为,预见现有障碍,提前解决复杂问题。社会保障公共管理要确保国家、地区和地方各部门、司、办的职能高质量信息化。信息技术的引入将从质的角度改善社会工作者的工作,显著提高其工作效率。建立一个单一的电子数据库,包括强大的软件,将使人们能够计算、分析、搜索和组织大量复杂的信息。登记处的建立和工作流程的自动化将为向社会保障机构申请帮助或咨询的雇员和公民节省时间。与此同时,乌克兰社会领域内的虐待和非法行为的案件也尽量减少。我们应该看到,社会保障公共管理信息化完全符合现代信息社会和数字经济的形成。
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