Knowledge management through mobile networks in emergency situations

Abstract

This paper concerns public emergency situations, which are the responsibility of a select set of organisations in the public, private and community sectors. It reports on an analysis of the knowledge management implications of mobile networks, using wireless technology designed for such situations. This follows the path of a research project concerning the need to integrate technological, logistical and organisational knowledge management issues within and between organisations with regard to their response to emergency situations. The analysis of a secondary case is used to illustrate and analyse the issue using a realistic and holistic approach.