Continuous Intention to Use E-wallet by Business Owners in the Context of the COVID-19 Pandemic

International Journal of Entrepreneurship, Business and Creative Economy Pub Date : 2023-01-29 DOI:10.31098/ijebce.v3i1.1256

Eric S Parilla, M. E. Abadilla

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Abstract

The aim of this research paper is to scan the relationship between perceived susceptibility, perceived severity, self-efficacy, perceived ease of use, perceived usefulness, adoption to satisfaction and attitude towards the continuous use of e-wallets during the COVID-19 pandemic. The study included partial least squares structural equation modeling (PLS-SEM) and a questionnaire tailored to the understanding and attitudes of business owners towards the use of e-wallets. The investigation revealed perceived susceptibility, perceived ease use and perceived usefulness has a relationship to satisfaction in the use of e-wallets. Moreover, satisfaction in the use of e-wallet has a relationship in the attitude towards e-wallets. In addition attitudes towards e-wallets has impact in the continuous use of e-wallets by business owners in the Philippines. This means that because of the pandemic, there is a positive attitude towards the continuous use of e-wallets by the business owners. The study recommends policy makers to continue monitoring e-wallet providers since it is new scheme of payments.

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在COVID-19大流行背景下，企业主持续使用电子钱包的意愿

本研究的目的是扫描感知易感性、感知严重性、自我效能、感知易用性、感知有用性、采用满意度和对COVID-19大流行期间持续使用电子钱包的态度之间的关系。该研究包括偏最小二乘结构方程模型(PLS-SEM)和针对企业主对使用电子钱包的理解和态度量身定制的调查问卷。调查发现，感知易感性、感知易用性和感知有用性与电子钱包使用满意度有关系。此外，对电子钱包的使用满意度与对电子钱包的态度有关系。此外，对电子钱包的态度也对菲律宾企业主持续使用电子钱包产生了影响。这意味着，由于疫情，企业主对继续使用电子钱包持积极态度。该研究建议政策制定者继续监控电子钱包提供商，因为这是一种新的支付方式。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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International Journal of Entrepreneurship, Business and Creative Economy

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