Intelligent techniques to support online mental health communities: resource recommendations for 4 levels of stepped care

Proceedings of the Second African Conference for Human Computer Interaction: Thriving Communities Pub Date : 2018-12-03 DOI:10.1145/3283458.3283509

Claudette Pretorius, D. Coyle, D. Chambers

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引用次数: 2

Abstract

Mental health is one of the main health concerns for young people across the world. Most young people are reluctant to seek help from mental health services. The objective of the research project is to develop an online tool that facilitates help-seeking for young people. It is intended that the tool will provide a positive experience and make it easier for young people to find suitable support relative to their need. This tool will combine self-ratings and intelligent techniques to help identify difficulties and recommend appropriate next steps from four levels of stepped care: self-help (e.g. online resources); phone service (e.g. helplines); community/voluntary support; or a relevant medical service. In order to develop this tool, the design process will be informed by the Centre for eHealth Research Roadmap (CeHRes Roadmap). User-centered design methods will be incorporated into every phase of development to ensure that the tool meets the needs of young people.

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支持在线精神卫生社区的智能技术:4级阶梯护理的资源建议

心理健康是全世界年轻人关注的主要健康问题之一。大多数年轻人不愿向心理健康服务机构寻求帮助。该研究项目的目标是开发一个在线工具，方便年轻人寻求帮助。该工具的目的是提供积极的经验，使年轻人更容易找到适合他们需要的支持。该工具将结合自我评分和智能技术，帮助识别困难，并从四个层次的阶梯式护理中建议适当的后续步骤:自助(例如在线资源);电话服务(例如热线电话);社区/自愿支持;或者相关的医疗服务为了开发这一工具，电子卫生研究中心路线图(CeHRes路线图)将为设计过程提供信息。以用户为中心的设计方法将被纳入开发的每个阶段，以确保该工具满足年轻人的需求。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Proceedings of the Second African Conference for Human Computer Interaction: Thriving Communities

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