The role of business intelligence techniques in enhancing requirements of knowledge management: An applied analytical study of the teachers' opinions of the Northern Technical University and some of its formations

Abstract

The study aims at defining the concept of business intelligence and its technologies, its role for enhancing requirements of knowledge management. The study included two basic variables, the first (the independent variable), business intelligence technologies, and it included three sub-dimensions: (ETL technology, OLAP technology, DM technology). As for the second major variable (the adopted variable), it is the requirements of knowledge management, and it has three sub-dimensions which are (providing the necessary infrastructure represented by technology, providing the necessary human resources, organizational leadership). The study population consisted of lecturers at Northern Technical University and some of its formations. A simple random sample was selected, where (65) questionnaires were distributed, (58) questionnaires were retrieved. The study was based on the analytical descriptive approach using the statistical software package (SPSS, V24). In light of this, the following question was determined to be the limits of the study problem as follows: (What is the role of business intelligence techniques in enhancing requirements of knowledge management?). A hypothetical scheme has been developed that shows the nature of the relationship between the two dimensions with their variables. It was clarified by a set of hypotheses, the study reached a set of conclusions, the most important of which are: 1. Verify the existence of a correlation found between business intelligence techniques and requirements of knowledge management. 2- Achieve a significant impact of business intelligence techniques and requirements of knowledge management. The study concludes with a set of recommendations necessary for the organizations concerned with the study, perhaps the most important of them, the need for paying attention to the application of business intelligence techniques for the purpose of enhancing requirements of knowledge management in business organizations, as well as providing a set of proposals for areas of future studies related to the variables of the current study.