Analysis of impartial quality measurements on Indian broadband connections

Abstract

Broadband Internet user base is growing at an exponential pace in India. The market pressures are forcing the Internet service providers (ISPs) to sell their service offerings aggressively, resulting in a growing discrepancy between consumer expectations and service offerings from the ISPs. This discrepancy is often evident in experienced vs offered Internet connection service. We study the Quality of Service (QoS) variations for Internet connections of the Indian broadband users. We use the Network Diagnostic Test (NDT) data set provided by the Measurement Lab (M-Lab) for the study. Our study shows a significant increase in the maximum and the average Internet connection throughput values. We present a statistical summary of the four QoS parameters (throughput, jitter, latency and packet loss) for the Indian broadband connections. Our study shows a lack of diversity in the QoS characteristics of the Indian broadband connections.