Understanding the fundamental economics of AI

Abstract

Purpose This study aims to propose a conceptual framework describing the relationship between enablers of knowledge sharing (KS) and organizational sustainability. Design/Methodology/Approach An in-depth literature review based on PRISMA flowchart was conducted to identify the enablers of KS. The study develops a conceptual framework by assimilating enablers of KS on three levels: individual, technical, and organizational, to attain organizational sustainability. Findings Enablers of KS are beneficial for organizations to enable problem-solving, better and faster decision making, stimulating creativity and innovation, improved customers’ services, and leveraging employees? talent. Research/Limitations/Implications Within organizational structure, KS can be fostered by a culture that encourages employees to generate novel and creative ideas. Originality/Value The model of KS presented in this study is applicable to organizations in more complex and uncertain contexts, e.g., the post-pandemic era to retain and sustain talented employees.