User Psychological Problems in a Wiki-Based Knowledge Sharing Portal

Abstract

Wiki-technology is one of the new internet collaborative service platform and allows, among other things, building innovation networks for industries and research groups. To make these wiki tools really effective it is essential to understand human ICT-service interaction problems on scientific psychological grounds instead of resorting to folk psychological intuitions. The problem with wikis is that their inbuilt interaction problems may substantially interfere with the development of open innovation communities. This is why it is essential to investigate psychological factors in the interactions with open innovation systems.