Knowledge-Based Simulation for Business Process Redesign

Deb Ghosh, S. Sarkar, P. Dardeau
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引用次数: 1

Abstract

This research focuses on knowledge-based simulation modeling for process redesign. Though the proposed technique can be utilized for ‘starting with a clean slate’, it is particularly well suited for situations where an existing process is already documented, and an attempt is being made to improve or redesign this process. We present a methodology that utilizes the basic process structure (represented in a matrix form), and using a rule-based knowledge acquisition system, interacts with the analyst to construct the process knowledge base. Once all the knowledge has been acquired, the system automatically generates an executable simulation model. Major benefits of this algorithmic approach include (1) reduced model building time, (2) increased analyst productivity, and (3) the assurance that basic process characteristics are not accidentally omitted in the simulation model. To test the validity and applicability of the proposed technique a prototype system has been developed that generates simulation programs in SLAM.© 1997 John Wiley & Sons, Ltd.
基于知识的业务流程再设计模拟
本研究的重点是基于知识的流程再设计仿真建模。虽然建议的技术可以用于“从头开始”,但它特别适合于已经记录了现有过程,并且正在尝试改进或重新设计该过程的情况。我们提出了一种方法,利用基本过程结构(以矩阵形式表示),并使用基于规则的知识获取系统,与分析人员交互以构建过程知识库。一旦获得了所有的知识,系统自动生成一个可执行的仿真模型。这种算法方法的主要好处包括(1)减少模型构建时间,(2)提高分析人员的工作效率,以及(3)保证在仿真模型中不会意外遗漏基本过程特征。为了测试所提出技术的有效性和适用性,开发了一个原型系统,在SLAM中生成仿真程序。©1997 John Wiley & Sons, Ltd
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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