Toward an assessment model of the impact of ICT Strategic Alignment Maturity and Information Systems Success on innovation and performance

Salah Jadda, Nawfal Acha, Hafid Barka
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Abstract

There are several models for evaluating the contribution of Information and Communication Technologies (ICT) to the performance of organizations, while very little research has focused on the contribution of ICTs to innovation. Knowing that this is crucial for performance, Information Technology could improve the ability to detect innovation opportunities, and ICT Strategic Alignment (SA) could increase innovation. However, organizations can be confined to a particular way of “doing business” if they are not flexible in aligning their ICTs with business, which can negatively influence innovation. Likewise, if the Information System (IS) is not satisfactory, it would not positively impact innovation. This article aims to propose a conceptual model of the determinants of the maturity of the ICT Strategic Alignment and the quality of organizations' IS to assess the contribution of these two variables to innovation. This model was developed following a review of the literature which determined the factors for evaluating the strategic alignment maturity as well as the factors used to assess the Information System Success, innovation, and performance within organizations.
信息通信技术战略一致性成熟度和信息系统成功对创新和绩效影响的评估模型
目前有几种评估信息通信技术(ICT)对组织绩效贡献的模型,而关注ICT对创新贡献的研究却很少。认识到这对绩效至关重要,信息技术可以提高发现创新机会的能力,信息通信技术战略协调(SA)可以增加创新。然而,如果组织不能灵活地将其信通技术与业务结合起来,就可能被局限于一种特定的"开展业务"的方式,这可能对创新产生负面影响。同样,如果信息系统(IS)不令人满意,它也不会对创新产生积极影响。本文旨在提出信息通信技术战略一致性成熟度和组织信息系统质量决定因素的概念模型,以评估这两个变量对创新的贡献。该模型是在回顾文献后开发的,该文献确定了评估战略一致性成熟度的因素,以及用于评估组织内信息系统成功、创新和绩效的因素。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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