Biometrics as a method of employee control

Abstract

Biometric technology is used for various purposes. One of these is the identification of individuals. It has been widely used in the field of life for various applications. Despite the various advantages of the Biometric System [1], many organizations still face the issue of how to implement the right technology for their specific environment. In this paper, we will discuss how to determine the right biometric identifier for their attendance system.Today, attendance systems are being widely used by companies to improve the efficiency of their workforce management systems [2], [3]. Aside from paper attendance, many of them also utilize electronic attendance systems to avoid manual entry. Many companies often have manual attendance systems that are not powerful enough to effectively manage the attendance of their employees.The results of empirical research show that the security, privacy and control of the used biometric solutions have a significant impact on the perceived quality, which in turn has a positive impact on the company's reputation. The authors proposed a methodology based on the Kano and satisfaction model to examine the declared needs and undefined desires and divide them into different groups with different impacts on employee and employer satisfaction. Correctly completed 2,893 questionnaires were analyzed, and the results obtained after their presentation in the surveyed companies will be included in the management plans for further actions.