Recommender systems for citizens: the CitRec'17 workshop manifesto

Abstract

This manifesto summarises the outcomes of the 1st Workshop on Recommender Systems for Citizens (CitRec'17), held at the 11th ACM Conference on Recommender Systems, in August 2017 in Como, Italy. We discuss challenges and opportunities for the development of recommender systems for citizens, including: the clarification of the role of recommender systems for cities and citizens; in this context, the identification of classes of items to be recommended; the need for targeting and engaging the right population, involving the right stakeholders; and the existence of underlying ethical issues such as fairness and consensus. We further provide an action plan to bring forward the research and application of recommender systems for citizens.