Evaluation of automated services in Nigerian universities

Abstract

Purpose – To evaluate the status of automated information services in selected Nigerian universities with a view to identifying progress and prospects of, and constraints to, the technological transformation of Nigerian universities as the basis of strategic recommendations to the different stakeholders in Nigerian university education.Design/methodology/approach – The study assessed the status of automated information systems and services in Nigerian universities in mid‐2002 through site visits, and questionnaire and interview surveys of the views of administrators, teaching/non‐teaching staff, students and researchers in the universities.Findings – It was found that automated services were far from adequate and that, out of the 29 different automated services that one would expect in a modern university, only about 40 per cent were available and utilized. Federal universities that had enjoyed higher levels of funding for automated systems had higher output of automated services than the non‐federal univ...