Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

Panagiota Chatzipetrou, L. Angelis, Sebastian Barney, C. Wohlin
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引用次数: 3

Abstract

The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.
全球软件开发中的软件产品质量:寻找目标一致的团队
组织中软件产品的开发涉及到不同的涉众组,他们可能以不同的方式优先考虑产品的质量。本文提出了一项对65个不同角色和不同地点的个人的实证研究,包括在支持、外包和离岸支持方面,对24个软件质量方面进行了优先级排序。将分层聚类分析分别应用于当前情况和理想情况下的优先级数据,并根据各自内部固有分组的分布分析聚类的组成。分析结果表明,角色在聚类中并不那么重要。然而,在岸与离岸关系的集群组成存在显著差异,表明离岸参与者具有更强的集群倾向。总之,涉众似乎根据个人和文化观点而不是他们在软件开发中的角色,形成了对优先级的一致理解的集群。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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